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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bob Nilges

Bob Nilges

February 18, 2025

5  out of  5
rating by Bob Nilges
"My wife and I shifted our home owners and auto insurance to Randy. Home owners premium was cut in half, auto we saved $70/month. Travis, the Office Manager, was excellent in every way! Knowledgeable, sharp, quick, friendly and professional. They had our new coverage implemented within a few minutes. Wish I would have found them sooner! I highly recommend them!"
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Rebekah Davis

May 31, 2024

5  out of  5
rating by Rebekah Davis
"The entire team does a wonderful job. They really go above and beyond, friendly, patient and personable. If looking for an agent in Jefferson City or surrounding communities- I wouldn’t hesitate to choose this team. Their expertise reflects in all their work. Creating happy clientele for years to come. Thank you for all your hard work!"
We responded:
"Thank you for recognizing our Randy Kaiser State Farm Agent team's hard work and dedication! We're thrilled to hear that you think our service is friendly, patient, and personable. Your recommendation means a lot to us, and we're committed to continuing to provide great service for Jefferson City and its surrounding communities! -Randy"
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Kris Williams

March 21, 2023

5  out of  5
rating by Kris Williams
"Randy and his office staff have always been super kind and helpful any time I reach out. Travis was particularly helpful in sorting out my life insurance policies and choosing an option that works best for me and my family. He was knowledgeable and prompt in his communication/follow up. Would definitely recommend!"
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P Blackwell

February 9, 2023

5  out of  5
rating by P Blackwell
"The service that we have received from Travis Malone has been excellent. He always takes care of our needs for our autos and life insurance."
We responded:
"Thanks for the review. I am glad we are able to make your experience with your auto and life insurance easy. My office is grateful for your business."
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Elizabeth Weider

February 1, 2022

5  out of  5
rating by Elizabeth Weider
"After moving back to Missouri from the east coast, I contacted this office to set up insurance here and get all my business in order- in these last few months, Michael at Randy Kaiser’s office has been a huge help to me. From quick responses to easy solutions I had no idea about, Michael is a joy to work with and will definitely take great care of all your insurance needs."
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Stacy Perry

March 10, 2021

5  out of  5
rating by Stacy Perry
"I know that if I ever have an issue or need anything, they always are very attentive to my needs, and never make me feel like it's a bother. They go above and beyond for my family and I know they would yours too!"
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Lisa Dillingham

March 10, 2021

5  out of  5
rating by Lisa Dillingham
"I absolutely LOVE my insurance man! Not only does he provide us with any and all information and products we need, his staff is always so friendly and helpful as well. I have never had a bad experience when I call in and he always gets back to us on time or before the time he told us. I tell everyone about him as he'll get ALL our business for what we need now and in the future!!"
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Cruciality Gaming

August 16, 2019

1  out of  5
rating by Cruciality Gaming
"About as trustworthy as the i.t. guy in Jurassic park"
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Steven Campbell

May 7, 2019

5  out of  5
rating by Steven Campbell
"They're great"
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Jazz Youngblood

May 3, 2019

5  out of  5
rating by Jazz Youngblood
"Answered all of my questions I had for a class assignment on properties in the area and costs!"
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Anthony Tewogbade

April 30, 2019

5  out of  5
rating by Anthony Tewogbade
"Great friendly staff that took care of all my needs and very quickly."
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Gurkirat Singh

April 30, 2019

5  out of  5
rating by Gurkirat Singh
"The have a great staff and are very helpful whenever i have any questions."